Natalie Thurston, RN, MBA, CPHQ

Natalie Thurston RN, MBA, CPHQ is a health care reimbursement professional. With almost 20 years of experience, Natalie has the unique perspective of working on the insurance side and provider side of healthcare. Insurance experience includes managing a team of clinicians responsible for guiding members to the Humana National Transplant Network, and implementing Humana’s new clinical program (Personal Nurse). Currently, Natalie is utilizing her insurance experience in her current role with a California based provider to obtain positive coverage decisions and contracts for a molecular diagnostic test. Her ability to obtain coverage covers both commercial and government lines of business. Examples of successful positive coverage decisions includes Humana, Cigna, Highmark, BCBS Kansas City, Wellmark, California Medicaid, Florida Medicaid, and NY Medicaid. She has a comprehensive understanding of insurance operations from claim submission thru payment.

Natalie received a Bachelor’s in Nursing (BSN) from Indiana University – Indianapolis and a Master’s in Business Administration (MBA) from Indiana University Southeast. She also maintains a certification in Healthcare Quality (CPHQ).